Ethiopian eVisa Rejection: What You Need to Know
Causes, prevention, and next steps
While the majority of Ethiopian eVisa applications are approved, some applications are rejected. Understanding the common reasons for rejection helps you avoid these issues and ensures your application succeeds on the first attempt.
If your eVisa application is denied, you'll receive a notification explaining the reason. The good news is that many rejection reasons can be addressed, allowing you to reapply with a better chance of success.
This guide covers the most common rejection reasons, how to prevent them, and what steps to take if your application is denied.
Most Common Rejection Reasons
Insufficient Passport Validity
Passport not valid for required 6 months from entry date. Check passport requirements.
Photo Non-Compliance
Photo doesn't meet specifications - wrong background, incorrect format, or poor quality. See photo specs.
Information Mismatch
Details in application don't match passport information exactly - name spelling, dates, or numbers.
Incomplete Application
Missing required information or documents. Review all requirements carefully.
Detailed Rejection Reasons
1. Passport-Related Issues
Insufficient validity (most common passport issue):
- Passport expires in less than 6 months
- Validity calculated from entry date, not application date
- Solution: Renew passport before reapplying
Damaged or illegible passport:
- Bio-data page torn, water damaged, or unclear
- Information not readable in scan
- Solution: Replace passport before applying
Insufficient blank pages:
- No blank pages for entry stamps
- Solution: Add pages or renew passport
2. Photo-Related Issues
Wrong background color:
- Background is not plain white
- Using blue, gray, or other colored backgrounds
- Solution: Retake photo with white background
Incorrect file format:
- Submitting PNG, GIF, or other formats instead of JPEG
- Solution: Convert to JPEG and resubmit
File too large:
- Photo exceeds 200 KB maximum
- Solution: Compress or resize image
Poor quality or non-compliant:
- Blurry, pixelated, or low resolution
- Wearing sunglasses, hat, or improper expression
- Shadows on face or background
- Solution: Retake following all photo requirements
3. Application Form Errors
Name discrepancies:
- Name spelled differently than in passport
- First and last names reversed
- Missing middle names shown in passport
- Solution: Reapply with exact passport spelling
Incorrect passport number:
- Even one wrong digit invalidates application
- Solution: Double-check and reapply with correct number
Wrong dates:
- Date of birth doesn't match passport
- Passport issue/expiry dates incorrect
- Solution: Verify all dates against passport and reapply
4. Eligibility Issues
Nationality not eligible:
- Country not on eligible countries list
- Solution: Apply for visa through Ethiopian embassy
Wrong passport type:
- Using diplomatic or emergency travel document
- Solution: Use ordinary passport or contact embassy
Steps to Take After Rejection
Immediate Actions
1. Read the rejection email carefully
- Notification will explain specific reason(s)
- May provide guidance on how to address issues
- Save this email for your records
2. Identify the root cause
- Determine exactly what went wrong
- Check if it's correctable
- Gather correct documents or information
3. Decide on next steps
- If correctable: Prepare to reapply with corrections
- If passport issue: Renew passport first
- If ineligible: Contact Ethiopian embassy for alternatives
- If unclear: Contact support for clarification
Reapplying After Rejection
Before reapplying:
- Address ALL issues mentioned in rejection
- Double-check all information against passport
- Ensure photo meets all requirements
- Verify passport validity is sufficient
- Have someone else review your application
Reapplication process:
- Submit new application (no Edit function for rejected apps)
- Pay eVisa fee again (previous fee non-refundable)
- Follow application guide carefully
- Allow full processing time again (3-5 days)
When to Contact Support
- Rejection reason is unclear
- You believe rejection was in error
- Need guidance on addressing specific issues
- Have questions about reapplying
- Urgent travel needs
How to Avoid Rejection
Best Practices
Before applying:
- Review ALL requirements thoroughly
- Check passport validity carefully
- Prepare compliant photo in advance
- Have all information and documents ready
- Read application guide
During application:
- Enter all information exactly as shown in passport
- Double-check every field before moving forward
- Upload high-quality, clear document scans
- Ensure photo meets all specifications
- Use stable internet connection
Before submitting:
- Review entire application thoroughly
- Verify passport number character by character
- Check date formats are correct
- Confirm email address is accurate
- Have someone else review if possible
After applying:
- Save confirmation and reference number
- Monitor application status
- Check email regularly for any requests
- Respond promptly to document requests
Quality Checklist
- ✓ Passport valid 6+ months
- ✓ Photo: JPEG, white background, under 200KB
- ✓ All names match passport exactly
- ✓ Passport number absolutely correct
- ✓ Dates match passport
- ✓ Clear, high-quality document uploads
Alternatives If eVisa Is Repeatedly Rejected
Other Visa Options
Embassy/Consulate Visa:
- Apply in person at Ethiopian embassy or consulate
- More direct interaction with visa officers
- Can clarify issues face-to-face
- May take longer but more support available
Visa on Arrival (if eligible):
- Some nationalities can get visa at Addis Ababa airport
- Available to limited countries
- Longer wait times at airport
- Similar fees and requirements
- Check current eligibility
Professional Assistance
Consider using visa assistance services if:
- Multiple rejections despite corrections
- Complex immigration history
- Uncertain about requirements
- Time-sensitive travel needs
Frequently Asked Questions
No, eVisa fees are non-refundable even if your application is rejected. This is why it's crucial to ensure all requirements are met before applying. Take time to prepare your application correctly to avoid losing the fee.
You can reapply immediately after addressing the issues that caused rejection. However, it's wise to take time to carefully correct all problems rather than rushing to reapply. Ensure you've fully addressed the rejection reasons before submitting a new application.
A rejection for administrative reasons (wrong photo, insufficient passport validity, etc.) does not negatively impact future applications. Once you correct the issues, you have the same chance of approval as any first-time applicant. However, rejections for security or eligibility reasons may require additional explanation in future applications.
Generally, there is no formal appeal process for eVisa rejections. Your best option is to address the stated reasons and reapply. If you believe the rejection was in error, contact the eVisa support team with detailed explanation and supporting documentation. In rare cases, they may review your situation.
If the rejection reason cannot be corrected (e.g., your nationality is not eligible for eVisa), you'll need to apply through alternative channels. Contact an Ethiopian embassy or consulate for traditional visa application. They can advise on your specific situation and visa options available to you.
Apply Correctly From the Start
The best way to avoid rejection is to prepare thoroughly and follow all guidelines. Review our comprehensive application guide and ensure all requirements are met.
Apply for Ethiopian eVisa
Need Help? Contact our support team:
Email: support@evisa.express |
Phone: +44 2031 293 603